Become a part of one of the most prestigious luxury hotels in Canada, Shangri-La Toronto. We are looking for dedicated and hardworking individuals to join our team as Room Attendants. If you’re someone who takes pride in cleanliness, attention to detail, and guest satisfaction, we want you to be part of our legacy in offering world-class service.
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Key Job Details:
- Position: Room Attendant
- Company: Shangri-La Toronto
- Location: 188 University Ave., Toronto, ON M5H 0A3, Canada
- No. of Vacancies: 10
- Industry: Hospitality & Hotel
- Salary: CAD 15 – CAD 25 per hour (based on experience and qualifications)
- Education: No degree required
- Experience: 3 to 5 years in a similar role preferred
- Languages Required: Proficiency in English (both written and spoken)
Employment Type: Full-time / Part-time
Work Hours: Flexible shifts available, including evenings and weekends
Why You Should Join Shangri-La Toronto?
At Shangri-La Toronto, we don’t just offer a job—we provide a career path in one of the world’s leading luxury hotel chains. Here’s why working with us could be the best decision of your career:
1. Job Stability in the Thriving Hospitality Industry:
The hospitality sector is one of the largest and most consistent industries worldwide. The demand for room attendants is always steady, providing job stability and opportunities for growth. You can feel confident in your role, knowing that your position is crucial to the hotel’s operation.
2. Access to Skill Development and Career Advancement:
Working as a Room Attendant at Shangri-La offers more than just a paycheck. It’s an opportunity to learn valuable skills that are transferable to a wide range of roles within the hospitality industry. You’ll develop expertise in areas like:
- Cleaning techniques and the use of specialized products
- Customer service and guest interaction
- Time management and organization
- Attention to detail and quality assurance
Additionally, Shangri-La Toronto offers career advancement opportunities. Many room attendants have progressed to roles such as Housekeeping Supervisor, Guest Services Associate, or even management positions within the hotel.
3. Competitive Salary and Comprehensive Benefits:
Our compensation package is designed to reward you for your hard work and dedication. In addition to a competitive hourly wage of CAD 15 – CAD 25 per hour, we offer comprehensive employee benefits, including:
- Health insurance (including dental and vision coverage)
- Retirement savings plans (pension plans)
- Paid time off (vacation days, sick leave)
- Employee discounts on hotel services and accommodations globally
- Training and development programs to enhance your skills
4. Enjoy a Healthy Work-Life Balance:
We understand the importance of balancing work and personal life. That’s why we offer flexible scheduling options, including part-time and full-time shifts. Whether you’re a morning person or prefer to work evenings or weekends, we can accommodate your availability.
5. Gain Cultural and Global Exposure:
As a Room Attendant at Shangri-La Toronto, you’ll have the unique opportunity to work in a diverse and inclusive environment, where you’ll interact with people from different cultures, backgrounds, and nationalities. This will broaden your cultural perspective, enrich your work experience, and help you grow both personally and professionally.
Key Responsibilities:
As a Room Attendant, your role will be to ensure the cleanliness and comfort of our guest rooms, contributing directly to the guest experience. Your responsibilities will include:
- Cleaning and maintaining rooms to meet Shangri-La’s high hygiene standards, including sweeping, mopping, vacuuming, and disinfecting surfaces.
- Organizing guest items and restocking amenities such as toiletries, towels, and linens.
- Making beds and ensuring all furniture is well arranged and in pristine condition.
- Reporting maintenance issues such as broken fixtures or plumbing problems to the appropriate departments.
- Providing excellent guest service by responding to inquiries or requests in a courteous and timely manner.
- Ensuring safety protocols are followed, including identifying and reporting safety hazards, to maintain a safe environment for both guests and staff.
- Collaborating with colleagues to ensure smooth operations and exceed customer expectations.
Requirements and Qualifications:
We are looking for individuals who are not only hardworking but also dedicated to providing top-tier service. Here’s what we require:
- Experience: At least 3 years in a similar role (room attendant, housekeeping, or janitorial) within a reputable hotel or hospitality setting.
- Skills:
- Strong attention to detail and organizational skills.
- Ability to perform physically demanding tasks (e.g., making beds, vacuuming, lifting linens).
- Knowledge of cleaning products and techniques, as well as proper use of cleaning equipment.
- Personal Attributes: A positive attitude, strong work ethic, and willingness to exceed guest expectations.
- Communication: Proficiency in English, with the ability to communicate effectively with guests and fellow staff members.
- Work Eligibility: International candidates must possess a valid work permit or be eligible for visa sponsorship in Canada.
Preferred:
- Experience in luxury hotels or resorts.
- Knowledge of additional languages is a plus.
International Applicants: Visa Sponsorship Information:
For international candidates, Shangri-La Toronto is offering visa sponsorship. This is a great opportunity for qualified individuals to pursue a fulfilling career in Canada. If you meet the required qualifications and have a strong passion for the hospitality industry, we will guide you through the visa application process.
Steps to Apply for Visa Sponsorship:
- Submit your resume via email
- Provide your documents, including proof of prior experience, work permits, and references.
- Our HR team will assist you with the visa sponsorship process, including completing the necessary paperwork and providing support for your application.
How to Apply?
Interested candidates are encouraged to apply by sending their CV and cover letter
- Your current work experience and skills
- Whether you need visa sponsorship to work in Canada
- Your availability and preferred work schedule
Frequently Asked Questions:
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What is the duty of a room attendant?
Room attendant responsibilities include changing towels, making beds, and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully stocked, clean, and inviting at all times.
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How much do room attendants make in Canada?
The average room attendant salary in Canada is $31,688 per year or $16.25 per hour.
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What is the difference between a room attendant and a housekeeper?
The top three skills for a room attendant include cleanliness, dryers, and bed linens. The most important skills for a housekeeping cleaner are light fixtures, guest rooms, and cleanliness.
